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Customer Service Representative

Egypt - Cairo

Posted

0 79
  • Job Role / Function

    Customer Service

  • Years of Experience

    1 - 3

  • Career Level

    Entry Level

  • Gender

    Unspecified

Job description

    Face to face customer Service Representative attracts potential customers by answering product and service questions, suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
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Job requirements

    Proven customer support experience 1-3 years in aftersales centers.
    Familiar with CRM systems and practices.
    Customer orientation and ability to adapt/respond to different types of characters.
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Additional Information

About this company

AL SAFY Group
Al Safy Group is a family owned conglomerate based in Cairo, Egypt. In 1986 Alsafy was founded with a clear vision towards becoming Egypt’s leader in distribution, trading, consumer electronics, retail, food & beverage, telecommunications, logistics, oil & gas and real-estate development.
Al Safy communication, working with two arms, the first entails the distribution of mobile phones, accessories, home appliances and
Eco products across Egypt, and the second as Retail, with an established network of over 2,500 points of sale all over Egypt.
We consider Apple products, Tecno mobile, LG, Orange, and Mi as our global and local clients.
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