They work closely with employees in other functions, such as advertising, market research, production, sales and distribution . Helping to organize market research , and analysis the Cs reports . Build and manage a rich content/editorial calendar that attracts a qualified audience to our owned properties (including blog posts, whitepapers, eBooks, reports, webinars, info-graphics, etc.).Explore new ways to engage and identify new social networks to reach our target buyers. Collaborate with designers, product marketers, sales professionals, and external influences and industry experts to produce relevant content that meets the needs of both key stakeholders and our audience. Manage and improve organic search engine performance and goal-setting based on click through rates, traffic, and conversions. Manage various email campaigns, including the template designs, calls-to-action, and content used in our email sends. Assist with event planning, including working with vendors, event coordinators, and design teams for on-site collateral.
Bachelor’s Degree and a minimum of two years of experience in sales, customer service, marketing or equivalent OR a two-year . The Customer Service Rep. need to have high communication, interpersonal relationships, and customer service Skills . Ability to manage workflow, and deal with problem customers as required. Fluency in English Language is a must .