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Customer Service Representative

Egypt - Cairo

Posted

57 5174
  • Job Role / Function

    Customer Service

  • Years of Experience

    0 - 3

  • Career Level

    Entry Level

  • Degree

    Bachelor

  • Nationality

    Egypt

  • Gender

    Unspecified

  • Employment Type

    Full time

  • Expiry date

    16 Jun 2019

Job description

    • The Customer Service Representative assures
    maximum satisfaction of our internal and external
    customers by managing their expectations in
    order to achieve the objective of creating,
    retained loyal customers. The CSR handles
    day-to-day center operations and performs
    administrative functions. Other responsibilities
    include supporting retention and acquisition sales
    functions.
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Job requirements

    • Customer service-oriented attitude
    • Flexibility
    • Working under Pressure
    • College degree
    • Berlitz Level 3+
    • Professional appearance
    • Effective verbal and written communication and
    organizational skills
    • Proficient in Microsoft Office (Word,Excel,
    PowerPoint)
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Additional Information

About this company

Berlitz Egypt
BERLITZ is a world leader language service provider that has unmatched expertise in its field, with its superior high quality Language Instruction Courses. The company started more than 130 years ago in 1878 and is now operating in over 400 centers in more than 50 countries, has more than 5000 employees, more than 12 000 major clients and has 30 million alumni around the world. The BERLITZ method has been refined and enhanced over a period of 130 years of research and has therefore become the most trusted and advanced method in the world. For over a century, people have been coming to BERLITZ to learn any language they need for business, pleasure, travel or any other specialized field. Being a leader in the global communications, we have the resources and the capabilities to meet the needs of the local as well as the international business community. This ensures that all the short listed Instructors are very well trained on BERLITZ international teaching techniques.
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