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Customer services manager

Joy & Learn Egypt
Egypt - Cairo

Posted

37 5836
  • Job Role / Function

    Customer Service

  • Manage others

    Yes

  • Years of Experience

    2 - 5

  • Career Level

    Manager

  • Nationality

    Egypt

  • Gender

    Unspecified

  • Age

    Min: 27 - Max: 45

  • Employment Type

    Full time

  • Expiry date

    12 Aug 2019

Job description

    *Helping to build good customer relations
    *Recruiting staff and doing appraisals
    *Arranging staff meetings
    *Training and development
    *Handling complaints and queries (from customers and staff)
    *Sorting security issues
    *Financial responsibilities
    *Arranging promotional events
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Job requirements

    *Proven working experience as a customer service manager
    *Ability to think strategically and to lead
    *Strong client-facing and communication skills
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Benefits

    Social insurance
    Medical insurance
    Transportation
    Official holidays
    Annual vacations
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Additional Information

About this company

Joy & Learn Egypt
Joy & Learn has been founded in 2014, it started with one branch only (Tanta Branch), it was created to cover El-Gharbieya Government and surrounding cities, after a while we found an increase in the number of customers from outside the scope specified by the company at first, the company achieved goals in a short period of work, then a new branch was opened in Cairo in 2015 & soon another branches in different places in 2019.
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