A hotel Guest Relations Officer is at the forefront of customer service. Guest Relations Officer is one of the first hotel workers to greet guests as they arrive. The Guest Relations Officer provides hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel until they leave.
The world's first truly global hotel brand, InterContinental Hotels & Resorts is located in more than 60 countries with local insight that comes from over 60 years of experience. www.intercontinental.com