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IT Specialist

Egypt - Cairo


27 5420
  • Job Role / Function

    Information Technology

  • Years of Experience

    2 - 5

  • Career Level

    Mid Career / Senior

  • Nationality


  • Gender


  • Expiry date

    14 Jun 2019

Job description

    • Coordinate and support End Users’ inquiries and requests
    • Recommends appropriate technical solutions to improve network and computer process efficiency
    • Gather, document and distribute technical solutions
    • Escalate issues and requests to other IT teams aspects
    • Debug, monitor and troubleshoot office packages and solutions
    • Receive and handle client’s incidents/ problems and requests via ticketing system
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Job requirements

    • Bachelor’s Degree in Computer Science, IS, MIS, Engineering or related field of study or equivalent
    industry experience
    • Experience 2 - 5 years
    • Excellent command of English language
    • Familiarity with domain, outlook, Printers etc.
    • Microsoft Certificates (MCSA / CCNA) are preferred
    • Experience in Windows images and deployment, MS Infrastructure, Debug, monitor and troubleshoot office packages and solutions.
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Additional Information

About this company

QCENTRIS is one of the leading companies with focus on Software Quality, Development and Testing. We
offer services in a wide spectrum of industries mainly Banking, Insurance, Financial Services, Retail & Logistic,
Telecommunications, and Embedded Systems with a strong European and Arabian presence.
Our key values are our employees, their experience and our method Linear QTM. Our experienced consultants
who are equipped with profound know how, supported by our method Linear QTM help our clients to reduce
costs, improve quality while speeding up the digital transformation.
Our philosophy is that we support clients with optimized, efficient and effective services ideally based on our
highly sophisticated method Linear QTM. Clients benefit from effective, efficient and cost optimized services.
This is our key success factor and the major differentiator to our competitors who are mostly focused on simple
body leasing.
We offer our services as turn-key project (fixed price and main vendor) and provide time & material services.
QCENTRIS is privately held and has regional hubs in Switzerland (Zurich), Germany (Dusseldorf, Cologne, Frankfurt,
Görlitz, Hamburg, Munich), Egypt (Cairo), Austria (Vienna, Graz) and Sweden
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