Retail and Travel Advisor accounts

Egypt - Cairo


1 58
  • Job Role / Function

    Customer Service

  • Years of Experience


  • Career Level

    Entry Level

  • Gender


  • Expiry date

    30 Nov 2022

Job description

     Answer incoming calls and respond to customer’s emails.
     Management and resolve customer complaints.
     Provide product and service information to customer.
     Assist customers with solutions, counselling, and information about the company’s policy and services.
     Promote the company and services with a positive attitude and knowledge.
     Document all call information according to standard operating procedures.
     Follow up customer calls where necessary.
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Job requirements

    Required languages for Travel Advisor accounts:
     German C1 + English B2.
     Italian C1 + English B2.
     French C1 + English B2.
    Required languages for Retail accounts:
     German B2-C1.
     Italian B2-C1.
     French B2-C1.
     English B2-C1.
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Additional Information

About this company

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