- Greet the customer on counter with warmth, courtesy & personalized greeting
- In low traffic periods, meet the customer at the door (acting as greeter)
- Generating a proper queuing ticket for the customer
- Full customer need assessment by proper probing to identify the customer's needs
- Offering the best fit to the customer through cross sell/up sell when applicable according to the
customer's type/segment
- Fulfilling the customer need with speed & simplicity (Can do attitude)
- Handle customers' inquiries & complains in a positive manner
- Acting as customer's telecom advisor
LEO is a Trading Agency that support Business Process Outsourcing (BPO) and Recruitment Process Outsourcing (RPO) service provider, was built in 2012 to help clients in achieving the success that they are looking for.