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Solution specialist

Egypt - Cairo


1 485
  • Job Role / Function

    Sales & Business Development

  • Years of Experience


  • Career Level

    Mid Career / Senior

  • Gender


  • Expiry date

    30 Nov 2022

Job description

     Secure new customer wins for Microsoft Cloud : Maximize up – sell and cross – sell
    opportunities collaborating with Sales Agent
     Present Microsoft’s Cloud value propositions and differentiation that align to customer’s
    business objectives and IT initiatives based on expertise in solution selling techniques and
    selling cloud – based solutions
     Provide technical product overview and insights pertinent to customer need and usage
     Increase technical acumen delivering innovative ideas to accelerate customer success in the
    cloud .
     Position competitive offerings and solutions in the context of customer needs and
     Audit and confirm implementation requirements and pricing calculations as required , so
    that the customer receives an accurate projection of anticipated costs new services sought
     Demonstrate aspects of the technical and business solution to customers over Teams /
    Skype for Business
     Execute quick technical feasibility assessments and proposal developments for the
    customers identified solutions
     Develop a Level 300 knowledge of Microsoft’s Cloud offerings and leverage all training
     Act as the key technical contact for the SMB Vendor Tele team with potential customers
     Conduct group and one – on – one trainings across the Center on subjects of expertise

     Meet and exceed team – level monthly , quarterly and annual targets for net – new revenue
    and sales pipeline , as well as operational metrics
     Constantly research and educate s f with the newest developments in cloud capabilities and
    pricing for both Microsoft and competitor
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Job requirements

    4 – year degree preferred
     2-6 + years of technology related sales or business development experience ; Experience
    working within a technical sales environment preferred .
     Broad knowledge of and ability to explain key end – user scenarios and technical architecture
    for productivity and communications solutions required
     Demonstrated knowledge of identity , authentication , security , privacy , and compliance and
    how they factor into cloud and hybrid solutions preferred Understand cloud deployment and
    adoption planning
     Experience with cloud – based productivity , collaboration and communications solution
    designs , migrations and management of technology
     An understanding and passion for cloud computing technologies , business drivers , and
    emerging computing trends
     Major or minor in computer science , mathematics or engineering . Experience in one of
    these relevant fields is a bonus : computer science , mathematics or engineering .
     Proven track record of outstanding performance and achieving goals
     Takes initiative to independently grow technical knowledge
     Exceptional interpersonal as well as verbal and written communication skills to succeed in a
    customer facing role
     Ability to explain complex technical solutions to technical and non – technical audiences and
    to connect technological solutions with measurable business value
     Success – driven , works well in a diverse team and enjoy a dynamic and changing
     Passion for cloud technologies and changing the world
    Language skills :
     English : Intermediate or Fluent ( verbal and written )
     Supported market : Fluent or Native ( verbal and written )
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Additional Information

About this company

Webhelp creates game-changing customer journeys.
As your global CX BPO partner, we design, deliver, and optimize unforgettable human experiences for today’s digital world.

Because brilliant brands demand brilliant experiences.
Their reputation and revenue depend on them.
Especially in a world where technology has integrated with every aspect of our lives, and people more and more look for a real, emotional connection, every step of the way.

Inspired by our vision of making business more human, we create exceptional brand advocacy and loyalty, helping the leaders of today and the unicorns of tomorrow thrive.

We are your virtual assistant, your Instagram post, your follow-up call, your save-the-day text.

From sales to service, and content moderation to credit management, we’re your end-to-end partner across all B2C and B2B customer journeys.
Our talented, imaginative brand ambassadors create incredible, seamless experiences, driving trusted, stronger relationships with your brand.

We put our +1300 clients at the heart of everything we do, and champion imagination and creativity in the ways we work and innovate, driven by a start-up mindset we're passionate to never lose.

Our +110,000 game-changers in more than 200 locations and over 55 countries are proud to bring their intelligence, empathy and expertise to the table every day.

And as a business born in the new economy, we don’t think in hardware or software, but mindware.
It’s in our DNA to continuously explore how today’s new and tomorrow’s next technology can best serve our people, our clients, and their customers.

Webhelp is currently owned by its management and GBL, a leading global investment holding.

More information can be found at

Our subsidiary company The Nest by Webhelp, is a growth-enabler of startups and scale-ups, supporting them in their customer experience approach. You can learn more at
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