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Responsible for the sale of Johnson Controls unitary products with a focus on sales opportunities to achieve new business growth. Build and manage long-term customer relationships/partnerships with customers. Be aware of competitor activities and identify relevant threats and opportunities. Build and apply knowledge of competitor’s business strategies, products and services to favorably differentiate Johnson Controls from them, driving for JCI to be the preferred supplier.. Promote the JCI value proposition to service customers by providing technical solutions to the customer’s business and operational needs as well as demonstrating applicable technical knowledge. Actively listens, probes and identifies concerns and understands the customer’s business and speak their language. Learns to use demonstrated technical expertise to develop credibility, loyalty, trust and commitment. Address customer objective / needs and requirements, recommend solution and link customer objectives to the company's solution and competitive advantage. Keep manager informed for the change in marketplace, applies knowledge of competitors' product and business to favorable differentiate our product from them. Prepare and issue tenders and proposal(s) to customer(s) with accurate cost estimation. Seeks out and follow up on projects and opportunities pipeline, qualifies and convert them to actual sales always in accordance with a specific focus on new business growth and the company’s direction. Produce reports and forecasts as required including project pipelines and sales action plans. Build and maintain an extensive contact database to use as direct resource in developing new sales, identifying potential customers
Supply Chain ( Coordinator – Logistics- Material Planner – Inventory ) Plans and purchases complex materials and subcontracting services for several commodities meeting the quality standards, availability requirements, and price constraints. Make sure to meet our customer service level target. Maintain the required inventory level and working capital. Lead or participate on the continues improvement projects. Develop/ negotiate SCM agreements (subcontracting & services) No direct reports Scope: S&S - Geographical scope: region/ country/ commodity/ BA Key Accountabilities Evaluate material requirements based on shared or system generated MRP and requisition materials accordingly. Expedite and de-expedite materials to support and maintain a flexible production schedule while communicating with support departments to achieve customer satisfaction. Monitor inventory to achieve continuous improvement in inventory optimization. Maintain and utilize inventory models. Interface with Purchasing, Supply Chain Planning, and Vendors. Apply JCI principals to identify major loss areas, facilitate process improvement. Work closely with the production planners to get the material requirements and issue the planned orders. Ensure that the correct prices are updated and request any prices update from the supply management. Coordinated with suppliers for issuing purchase orders and monitored their supply progress. Monitored stock levels and maintained optimum business level; interfaced with production and consumption points to maintain min. stock levels. Issue forecast of the materials to the suppliers on periodic basis. Coordinate with the clearance team for shipment clearance. Coordinate with the warehousing team to manage the shipment receiving Obtains quotations and negotiates with suppliers on price, quality, and service on assigned purchased materials. Plans and prioritizes activities, suggests, and implements process improvements aimed at increasing customer service levels. Follows-up and expedites orders to obtain proper, on—time delivery. Assists with back orders and resolution of match and hold reports to resolve pricing and quantity discrepancies. Interviews supplier ‘s representatives and investigates new sources of supply for assigned purchased materials. Supports Company’s initiatives for selecting minority owned and small disadvantaged suppliers. Liaise with supplier for special equipment configurations as needed. Performs special projects as assigned. Responsible to deliver the required materials from supplier side to our WH as per the defined RASI. In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined.
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