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-Deliver the required information to trainees. -Can deal with different age groups in adult learning. -Train participant in the needed subject -Work with participant to improve their knowledge and skills -Prepare training materials meeting our development centre standards -Apply meaningful methodology for teaching -Develop and deliver high quality and consistent teaching material including lessons --plans and content -Provide support & guidance for individual learners as required
-Receive client’s phone calls and answer inquiries. -collecting surveys for clients’ feedback about the service. -Create a filing system and having a traceable documents and files about trainings. -Handling complains and provide solutions to clients to reach maximum satisfaction. -Build a strong relationship with customers and ensure their loyalty to the centre.
-Creating and updating the data base for trainers/facilitators/instructors. -Collecting surveys for the trainings needed in the market. -conducting training programs. -Design and develop training programs when needed. Revise training outlines from instructors and ensure it deliver the desired outcome and cope with center strategy.
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