Speak Up Egypt

Speak Up Egypt has been tasked by the Egyptian Government through the Information Technology Industry Development Agency's (ITIDA) L2GO program to help build capacity in the Egyptian Contact Center industry by matching the right job applicants profile with the right Contact Center as well as helping the candidates develop their Language skills to able to get the best jobs with the best package in the industry. If you are interested in the Contact Center field and would like to develop you skills to become a global employee you are welcome to apply. We will help you secure a job in record time and shift your career to a better future. Note: This is a free subsidized service no fees apply. For more information please visit: https://itida.gov.eg/Arabic/Programs/Learn-To-Go-Offshoring/Pages/default.aspx Job Description: Managing Inbound and outbound calls in a timely manner. Following protocol when handling clients. identifying customers' needs, clarify information, and providing solutions. Answering Calls from clients professionally and responding to customer inquiries and complaints. Identifying, escalating priority issues and reporting to the high level management. Following up with clients when required. Rotational shift

Employment Type
Full time
Salary
7,000 - 8,000 EGP - Egyptian Pound
Job Role / Function
Customer Service
Career Level
Entry Level
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