Raya Contact Center

Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer inquiries and complaints that is not fulfilled or resolved on queue ensuring full customer satisfaction. Answers inbound calls and respond to customer requests to ensure customer satisfaction. Provide quality, efficient and non-judgmental telephone customer service to internal and external customers. erforms the necessary & right action on systems and tools in order to fulfill the customer request properly and maintain the company’s financial position. Recommends process improvements to facilitate the Customer care work and delight the customers.

Employment Type
Unspecified
Job Role / Function
Customer Service
Career Level
Entry Level
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