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Customer Experience Representative for American Chamber Native English speaker, Gender: females. Skills: Negotiation very high one, minimum 1 year is experience is a must. Work location: Maadi Call Center Park
Handle customer requirements related to all banking transactions over the phone & can deal and handle customers face to face. After 1 year as call center &with high performance,employee would be hired as Bank staff.
Responsible for fulfilling the company’s staffing needs, retaining & relocation of employees while growing a strong talent pipeline. Leads the creation of a recruiting and interviewing plan for each vacant position including posting the job, coordinating all required tests & assessments, all interviews and the job offer in case of acceptance or feedback in case of rejection or pipeline. Evaluates applicants by discussing Job requirements and applicant with managers; interviewing applicants on consistent set of qualifications.
Responsible for fulfilling the company’s staffing needs, retaining & relocation of employees while growing a strong talent pipeline. Evaluate applicants by discussing job requirements and applicant with managers; interviewing applicants on consistent set of qualifications.
Responsible for ensuring all recruitment targets are met through guiding team and developing relevant sources for meeting recruitment needs with maintain COPC standards. Responsible for ensuring recruitment needs and targets are being met. Handling activities related to dealing with outside suppliers, Recruitment Agencies and employment fairs. Responsible for maintaining an active and organized pipeline of applications for various positions. Reporting recruitment performance (on time and quality of hiring) metrics.
Identifying what exactly, about the company makes it attractive to candidates. Highlighting key differentiators that set the company apart from competitors; leveraging candidate-facing communications, social media, and video to convey the corporate culture and employee experience. Handling Google awards.
Responsible for driving very aggressive digital services strategy and innovation. You will lead a variety of enhancements to existing systems and platforms, enabling full automations and customer’s digital channels interactions management. Additionally, you’ll plan, direct, and organize the activities of the Digital Services team. Think “Client first” being able to maintain an empathetic stance toward the pain points of our Clients and work to improve their experience in our digital channels and complete digital transformation aggressive plans.
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