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World Service Communication Centre of Egypt (WSCCEG) is fast growing multinational leader in providing customer contact solutions and Business process outsourcing (BPO) services. WSCCEG provides high quality customer support in many languages such as Arabic, English, French, German, Portuguese, Spanish, Italian and many other languages. WSCCEG serves its clients throughout EMEA region (Europe, Middle East and North Africa), the Americas (USA, Latin America and Asia pacific) and Australia.
We provide a full range of cost-effective and high-quality call center outsourcing services for customer care, sales, technical support, back office support. WSCCEG stands Generating Impact – visible in tighter cost management as well as better management of risk. We help our clients become more competitive by making their enterprises more adaptive, innovative, globally effective, and connected to their own clients.
Our highly competent and well-trained workforce focuses on clients’ needs for even the most demanding industries. Our dedicated team whose unprecedented skills and talent in customer care serves as our unwavering partner in maintaining our prestigious stature in the international contact center industry. We take pride in our dynamic teams with different set of cultural, educational and racial backgrounds who are able to work in a diverse and professional environment that values quality service and work ethics. Our employees work in many facilities speaking more than 10 main languages along with different accents and touching 24 time zones, having the passion and competitive spirit that drives us to excellence.
We take nothing for granted in our efforts to gain the confidence and trust of our customers. Our vision of satisfied customer is based on simple premise that all customers across all business segments can be better served when we listen to customers to make sure we are meeting their needs, and are connecting with them on their goals and business objectives..
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