Summary

I am looking for new challenge and opportunity in hr field ... even as internship as a start . and ... as i decided to change my career and I am taking steps towards my target .. which is ... be HR manager
I have the ability to learn fast and work hard to take the experience in this interesting field
my wuzzuf link : https://wuzzuf.net/me/Sarah27

Experiences

Admin January 2017 - May 2017 ( 4 Months )

Cairo

Administration & Support( Role )

I was Responsible for :Quality control - Data entry- posts for Facebook and twitter- Office Coordination-

Technical support July 2013 - November 2013 ( 4 Months )

cairo

Technical support (4 months) cairo shoubra, Industry: Outsourcing/Offshoring. Company Size: More than 1000 employees
-Responsible for trying to help customers to solve any problem they face with their
devices through the call
- making service request if there is a big issue that can't be solved through the
call and send it to service center and follow up with the customer
- making reports related to service center
- making happy call ( survey calls )

Customer service January 2013 - July 2013 ( 6 Months )

cairo

Customer service (6 months) cairo shoubra, Industry: Outsourcing/Offshoring. Company Size: More than 1000 employees
Responsible for making service requests for the customers who have issues in their
devices and send it to the service center and follow up with the customer

May 2012 - August 2012 ( 3 Months )

(3 months) Industry: Outsourcing/Offshoring. Company Size: More than 1000 employees
Responsible for collecting specific data that sales team need

Customer service December 2010 - May 2012 ( 1 Years - 5 Months )

Customer service (1 year and 5 months) cairo shoubra, Industry: Outsourcing/Offshoring. Company Size: More than 1000 employees
- Responsible for activating the lines of the customers ;
- Responsible for port out and port in of the lines

Education

Helwan university 2010

Foreign trade and business administration, fair

Target Job

Junior Recruiter

Cairo, EGYPT

Salary 1800 EGP - Egyptian Pound

Junior training coordinator

Cairo, EGYPT

Salary 1800 EGP - Egyptian Pound

JUNIOR HR Administrator

Cairo, EGYPT

Salary 1800 EGP - Egyptian Pound

Junior Hr Screener

Cairo, EGYPT

Salary 2000 EGP - Egyptian Pound

Courses

PHRS ( professional human resources specialist)

From Change training center in February 2015

MINI MBA

From Change training center in August 2016

Introduction to social media marketing

From Hootsuit academy (website) in December 2016

Optimizing Your Social Media Profiles

From Hootsuite academy ( website) in December 2016

Time Management

From Change training center in March 2017

Social media Strategy

From Hootsuite Academy ( website) in July 2017

Growing your online community

From Hootsuite Academy (website) in July 2017

Administrative Human Resources

From Linkedin Learning in July 2017

ICDL (Microsoft office word-Excel-Power point )

From B.Smart Group in September 2014

Strategic Human Resource

From Linkedin Learning in July 2017

Human Resources Foundations

From Linkedin Learning in July 2017

Skills

  • English
  • Human resources
  • leardership
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Responsible for making service requests
  • Small business management
  • Talent Management
  • Technical support
  • Time management

Language

  • Arabic Expert

  • English Intermediate

Interests

  • Reading

Personal Info

Gender: Female

Birth Date: 1987-06-27

Nationality: Egypt

Country: Egypt

City: Cairo

Number of Dependants: No Dependant

Marital Status: Single

Followed Companies

Recommendation

There are no recommendations

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