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Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer life cycle. It is one of the largest, independent BPO companies in the world serving marquee clients in major industry verticals. Headquartered in Rochester, New York, United States, Sutherland employs over 36,000 professionals and has nearly 60 global delivery centers in the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, the Philippines, Slovakia, Sweden, the United Arab Emirates, and the United Kingdom. For more information, visit www.sutherlandglobal.com.
Sutherland Egypt’s service delivery center opened in 2010 in Alexandria, located at the crossroads of Europe, Africa, and Asia. Our team of dedicated professionals provides technical support and customer service to world-class clients in English, French, Arabic, and Amazigh.
Sutherland offers an integrated portfolio of services to drive overall
Business Transformation Services
• Process Consulting
• Business Solutions
• Platform Development
• Global Transitioning
• Business and Financial Research
• Analytically Services
Business Process Outsourcing
• Industry Specific Back-Office Processing and Corporate Services
– Finance & Accounting
– Human Resource Outsourcing
– Enterprise Help Desk
• Customer Facing Front-Office Services
– Technical Support
– Customer Care
– Account Management
Technology Enabled Services
• SmartLeap™ Scalable Technology Platform
• Transaction Processing Services.
Sutherland Global Services
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