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The recruitment specialist is responsible for the monitoring and improvement of the recruitment process in the organization. The specialist evaluates different recruitment channels and sources and their performance for particular job positions. The recruitment specialist investigates opportunities for the introduction of new recruitment vendors, monitors expenditures per vendor and the job vacancy. The specialist recommends best performing recruitment agencies and channels to be used. The optimization of the recruitment budget is another focus..
The Human Resources Department in Egypt is responsible for providing an effective, efficient and proactive Human Resource function to the managers and employees in Cairo Customer Support Centers.The Human Resource Executive will provide guidance and support on Human Resource best practice acting as the first point of contact and Business Partner for line managers on all HR related issues.
Technical Support Advisor [English / French / German / Dutch / Italian / Spanish / Polish / Turkish] As a SYKES Technical Support Advisor you are responsible for acting as a liaison between customers and the client. You deal with a variety of incoming contacts to the contact center, answer technical product queries, service issues, order tracking, pre and post-sale inquiries, troubleshooting, handling complaints and problem-solving with the objective of providing first contact resolution where applicable. Fixed shifts and weekends.
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