Summary

Seeking a high level in a dynamic organization where my experience and interpersonal skills can be applied and developed .
To continue my career with an organization that will utilize my management, supervision and administrative skills to benefit mutual growth and success.

Experiences

Training Account Executive January 2019 - Present ( 2 Years - 11 Months )

Ghabbour Auto | Automotive ( Industry )

6 October

Sales & Business Development( Role )

- Building and maintaining strong, long-lasting customer relationships.
- Overseeing customer account management, including negotiating contracts and agreements to
maximize profit.
- Build and maintain strong, long-lasting client relationships.
- Negotiate contracts and close agreements to maximize profits.
- Develop trusted adviser relationships with key accounts, customer stakeholders and executive
sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and
objectives.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external
stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Prepare reports on account status.
- Collaborate with sales team to identify and grow opportunities within territory.
- Assist with challenging client requests or issue escalations as needed.

Training Account Executive January 2019 - Present ( 2 Years - 11 Months )

Ghabbour Auto | Automotive ( Industry )

Abu Rawash

Sales & Business Development( Role )

 Building and maintaining strong, long-lasting customer relationships.
 Overseeing customer account management, including negotiating contracts and agreements to
maximize profit.
 Build and maintain strong, long-lasting client relationships
 Negotiate contracts and close agreements to maximize profits.
 Develop trusted adviser relationships with key accounts, customer stakeholders and executive
sponsors.
 Ensure the timely and successful delivery of our solutions according to customer needs and
objectives.
 Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
 Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
 Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
 Prepare reports on account status.
 Collaborate with sales team to identify and grow opportunities with iterritory.
 Assist with challenging client requests or issue escalations as needed.

Relationship Manager August 2017 - Present ( 4 Years - 4 Months )

Jobzella.com | Recruiting/Staffing/Employment Placement Agencies ( Industry )

Greek Campus

Sales & Business Development( Role )

RelationShip Manager

 Maintain good relationships with clients so that the business can maximize the value of those
relationships.
 Identify key contacts at potential client companies to establish and foster a relationship.
 Participate in one-on-one meetings with clients to explain services in an effort to guide their
choices.
 Understand the problems and challenges of clients and identify ways the business could better
address those needs.
 Grow the business by identifying new sales and business development opportunities.
 Seek opportunities to cross-sell or upsell to existing clients.
 Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
 Provide excellent service in order to maintain a positive reputation for the business.
 Resolve any customer complaints in a prompt and professional manner.
 Set revenue targets and then develop and execute a strategy to meet those.

Sector manager May 2015 - Present ( 6 Years - 7 Months )

maadi

Is a collaboration between the Egyptian government, represented by the Ministry of Industry and Trade and the EU
Sector manager
Establish, maintain and expand a customer base;
· Generate and qualify leads, schedule and execute sales activity;
· Coordinate training courses, including the organization of trainers and venues,
managing course certification in consultation with central administration;
· Maintain administrative records through a Customer Relations Management system;
· Achieve monthly targets and goals;
· Increase business opportunities through various routes to market;
· Build knowledge of courses, trainers and competitors;
· Submit monthly reports as requested;
· Liaise with central Marketing to promote training course activity;
· Some travel throughout the region may be necessary.

Relation Ship Manager July 2017 - December 2018 ( 1 Years - 5 Months )

Jobzella | Recruiting/Staffing/Employment Placement Agencies ( Industry )

Greek Camps

Sales & Business Development( Role )

 Maintain good relationships with clients so that the business can maximize the value of those
relationships.
 Identify key contacts at potential client companies to establish and foster a relationship.
 Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
 Understand the problems and challenges of clients and identify ways the business could better
address those needs.
 Grow the business by identifying new sales and business development opportunities.
 Seek opportunities to cross-sell or upsell to existing clients.
 Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
 Provide excellent service in order to maintain a positive reputation for the business.
 Resolve any customer complaints in a prompt and professional manner.
 Set revenue targets and then develop and execute a strategy to meet those.

Training coordinator September 2014 - June 2015 ( 9 Months )

maadi

) TVET Reform project (reform of the Technical and Vocational Education and Training system) co-funded by the European Union and the Ministry of Trade and Industry) - Building Materials ETP

Responsible to Map out training plans, design and develop training programs (outsourced or in-house).
Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes etc).
Market available training opportunities to employees and provide necessary information.
Conduct organization wide needs assessment and identify skills or knowledge gaps that need to be addressed.
Use accepted education principles and track new training methods and techniques.
Design and prepare educational aids and materials.
Assess instructional effectiveness and summaries evaluation reports determining the impact of training on employee skills and how it affects KPIs.
Partner with internal stakeholders and liaise with matter experts regarding instructional design.
Maintain updated curriculum database and training records.
Provide train-the-trainer sessions for internal subject matter experts.
Manage and maintain in-house training facilities and equipment.

Trainee January 2014 - August 2014 ( 7 Months )

mohandseen

Trainee at Work Force Passport Project (WFP)provided

Marketing Assistant
compiling and distributing financial and statistical information such as budget spreadsheets.
analysing questionnaires.
writing reports, company brochures and similar documents.
organising and hosting presentations and customer visits.
assisting with promotional activities.
visiting customers/external agencies.
helping to organise market research.

January 2013 - December 2013 ( 11 Months )

Cairo

(Cairo trading company is the agent for G-shock and Casio in Egypt).
Worked at Marketing department .

Education

faculty of commerce Cairo university 2012

bachelor, Account, good

Courses

Work Force Passport Project

From Professional Development Foundation in June 2014

ICDL Certificate (International Computer Driving License)

From UNESCO in March 2010

Berlitz English course

From Berlitz in October 2013

Skills

  • administrative skills
  • Adobe Photoshop
  • Arabic
  • central administration
  • Communication Skills
  • Coordinate training
  • design
  • develop training programs
  • employee skills
  • English
  • Good communication skills
  • instructional design
  • interpersonal skills
  • market research
  • Microsoft Office
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 7
  • Microsoft Windows 9x
  • Microsoft Windows XP
  • report writing

Language

  • Arabic Native

  • English Intermediate

  • French Beginner

Personal Info

Gender: Male

Birth Date: 1992-01-01

Nationality: Egypt

Country: Egypt

City: Cairo

Visa Status: No Visa

Number of Dependants: No Dependant

Marital Status: Married

Recommendation

There are no recommendations

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