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ABOUT TELEPERFORMANCE GROUP
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2013, it reported consolidated revenue of €2,433 million, based on €1 = 1.33).
The Group operates around 135,000 computerized workstations, with more than 175,000 employees across around 270 contact centers in 62 countries and serving more than 150 markets. It manages programs in 63 languages and dialects on behalf of major international companies operating in a wide variety of industries.
ABOUT TELEPERFORMANCE EGYPT
Launched in 2007, Teleperformance Egypt is the first multinational, multichannel contact center expert to open in Egypt performing all customer outsourcing services including, Customer Service, Acquisition, technical support, Debt Collection & social Media services in Egypt market, near shore markets support - Middle East and Africa, and Offshore markets serving –North America, UK and Europe regions.
Teleperformance Egypt operates over 1,600 workstations with more than 2,500 employees in which 40% of our employees serve the Middle East market including the GCC area and 57% served the Europe & the US.
Teleperformance Egypt provide services to over 106 countries and conduct programs in more than 24 different languages and dialects on behalf of over 22 major international clients, in 6 different verticals. This is in addition to the capability of serving other 10 languages.
After 7+ years presence in the Egyptian market Teleperformance Egypt expands further in the Middle East through our Dubai office promote & develop branch and virtual contact center located Dubai Internet City.
Teleperformance Egypt is recognized as a first class Multilingual Hub thanks to its general set up in addition to the number of delivered languages and served countries..
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