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The Chief Technology Officer (CTO) is responsible for overseeing all technical aspects of the company. The CTO works with Executive Management to grow the company through the use of technological resources. Develop technical aspects of the company’s strategy to ensure alignment with its business goals Works in a consultative fashion with other department heads, such as marketing, production, and operations as an advisor of technologies that may improve their efficiency and effectiveness. Provide leadership for a technological/ technical team whose responsible for all the technological systems and processes in the company. Evaluating and implementing new systems and infrastructure Discover and implement new technologies that yield competitive advantage Supervise system infrastructure to ensure functionality and efficiency Communicate technology strategy to partners and investors
• Identifies, evaluates, and pursues business opportunities with partners or potential customers. • Researching the needs of other companies and learning who makes decisions about purchasing • Contacting potential clients via email or phone to establish rapport and set up meeting • Attending conferences, meetings, and industry events • Contacting clients to inform them about new developments in the company’s products • Negotiating and renegotiating by phone, email, and in person • Supervise a team of business development agents • Coordinates and negotiates with other departments to implement marketing initiatives. • Responsible for maintaining close relationship with existing clients. • Acquires new customers and, retains and expands existing customer relationships. • Develops sales of products and services by investigating and resolving customer problems, recommends modifications to the product/service line, and coordinates sales negotiations with appropriate personnel. • Responsible for meeting sales volume and revenue goals and standards for activity, such as number of sales calls.
• Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets • Researching the needs of other companies and learning who makes decisions about purchasing • Contacting potential clients via email or phone to establish rapport and set up meeting • Attending conferences, meetings, and industry events • Contacting clients to inform them about new developments in the company’s products • Negotiating and renegotiating by phone, email, and in person
• Manages, builds, maintains and nurtures corporate relationships • Introduces Cross-selling / up-selling initiatives in the assigned portfolio ensuring that customers’ needs are always met • Conducts service level review meetings to assess the performance of benefit plans and taking corrective actions where needed with Service Provider • Prepares all needed presentations for clients’ visits • Keeps up to date with the insurance and competition developments within the market and the key accounts • Owns the renewal process for corporate client’s policies, as well as tailoring and negotiating the renewal offer with insurance companies to obtain best-fit solutions • Prepares ongoing studies and reports as needed to analyze portfolio as well as the Egyptian corporate insurance market to be able to drive the needed strategies and solutions for enhanced client servicing • Follows up on the clients’ premiums’ payments, and management of the company courier • Keeps strong relations with the key contact people within the company • Presents periodical activity reports and statistics to illustrate requests and results of assigned portfolio to management • Ensures continuous self-development to keep up to date with the knowledge needed for effective performance • Keeps up to date with company’s standards, policies, procedures and authority limits needed for the implementation of responsibilities • Carries out all other tasks delegated from management
• Run various tests on new software products to ensure that programs satisfy all specifications and requirements • Execute test cases (manual or automated) and analyze results • Identify any problems and run debugging programs to fix issues. • Record all defect details, creating and distributing reports outlining the types of defects found and the steps taken to resolve these issues. • Maintaining documentation, such as change logs, regarding software and application defects to recognize and forecast similar problems in the future and to provide quick resolution. • Work closely with developers to recognize the potential for any operational issues, assess risks, and resolve issues before the new software is complete. • Conduct post-release/ post-implementation testing • Ensure that the system is working in an efficient and effective manner and the as-built is similar to as-designed • Work with cross-functional teams to ensure quality throughout the software development lifecycle
Overall responsibility for software product success • A leader of the tech, and manager of teams- development, IT, business, alignment with clients to incorporate their needs • Understand product and process, having a complete overview of all implemented features and their technical processes. • Support in the implementation, design and system integration • Define configuration specifications and business requirements in writing and keeping these updated. • Perform Quality Assurance and define reporting and alerting requirements. • Create buy-in for the product vision both internally and with key external partners. • Translate product strategy into detailed requirements and prototypes. • Scope and prioritize activities based on business and customer impact. • Work closely with technical team leader and development team to deliver with quick-time-to-market and optimal resources. • Evaluate roll-out plans to ensure that they are consistent with product line strategy • Developing written product instruction manuals • Drive product launches including working with business development, software, sales, IT and other departments.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. • Leading ongoing reviews of business processes and developing optimization strategies. • Staying up-to-date on the latest process and IT advancements to automate and modernize systems. • Working closely with clients, technicians, and managerial staff • Ensuring solutions meet business needs and requirements. • Performing user acceptance testing. • Updating, implementing and maintaining procedures. • Monitoring deliverables and ensuring timely completion of projects. • Effectively communicating your insights and plans to cross-functional team members and management. • Gathering critical information from meetings with various stakeholders and producing useful reports.
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