22 Employees

Contact Center Supervisor

Cairo - Egypt

  • 4
  • 150
Skills
  • Acquired basic business skills
  • Alcatel
  • Arabic
  • Avaya switches
  • Behavioral skills
  • Communication skills
  • English
  • Forecasting
  • Leadership skills
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Windows XP
  • Microsoft Word
  • report writing
  • Six Sigma
  • supervisory and human relations skills
  • Team building

CSR

Giza - Egypt

  • 5
  • 131

Senior Section Head at Xceed

Cairo - Egypt

  • 3
  • 163
  • 2
  • 35

customer services

Cairo - Egypt

  • 3
  • 102
Skills
  • Customer Relationship Management
  • English Language
  • Global Markets
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word
  • Problem solving
  • Technical Analysis

system administrator at Xceed

Al Bahr al Ahmar - Egypt

  • 2
  • 224
Skills
  • Active Directory
  • Business Continuity
  • Business Intelligence
  • Disaster Recovery
  • Domain Name Server Protocol
  • DSL
  • Dynamic Host Control protocol
  • English
  • exchange 2010
  • Linux
  • Linux Red Hat
  • Microsoft Exchange
  • Microsoft Exchange 2003
  • Microsoft Exchange 2010
  • Microsoft Internet Information Server
  • Microsoft Office
  • Microsoft Office 2007
  • Microsoft SharePoint
  • Microsoft System Center Configuration Manager
  • Microsoft Windows 2000 Professional
  • Redhat
  • responsible for all Backup
  • responsible for installation and administration of the computers and thinclients
  • responsible for Monitoring servers
  • SMS
  • SQL
  • Symantec Ghost
  • System Administration
  • Teamwork
  • Telecommunications
  • Threat Management
  • TMG
  • Troubleshooting
  • windows cluster
  • Windows Server
  • Windows Sharepoint Services
  • WINS

team leader

Cairo - Egypt

  • 1
  • 152
Skills
  • Audit
  • classroom training
  • closing skills
  • cus
  • Dale Carnegie Training
  • effective questioning skills
  • English
  • Hebrew
  • interpersonal skills
  • job training
  • manage the agents
  • Microsoft Excel
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
  • Public Relations
  • Staff Development and Training
  • technical training

back office in xceed call center

Cairo - Egypt

  • 1
  • 107
Skills
  • Microsoft Office
  • Microsoft Windows

IT Support Supervisor

Cairo - Egypt

  • 1
  • 20
Skills
  • Action Planning
  • ActionScript
  • Adobe Photoshop
  • applied work experience
  • Arabic
  • call handling
  • Cascading Style Sheets
  • Cisco Secure VPN
  • ColdFusion
  • Configuration Management
  • diagnosis of system hardware and software
  • English
  • Helpdesk
  • HTML
  • Internet
  • interpersonal skills
  • JavaScript
  • LAN/WAN > LAN
  • Laptops
  • license management
  • Macromedia Dreamweaver
  • Macromedia Flash
  • Microsoft .NET Technology
  • Microsoft Office
  • Microsoft Visual Studio
  • Microsoft Windows
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2003 Server
  • Microsoft Windows XP
  • Microsoft Windows XP Professional
  • Network Support
  • Operating Systems
  • PC Hardware
  • Present technical assistance
  • Printer Hardware
  • problem solving
  • Procurement
  • purchase orders
  • Responsible for evaluation
  • Responsible for installation and support of all standard & proprietary desktop applications software
  • service level agreements
  • Soft skills
  • software support
  • Systems Development
  • Team player
  • technical support and troubleshooting
  • Triage
  • Troubleshooting
  • Veritas Backup Exec
  • VPN
  • Windows Azure Platform
  • XHTML

CSR (Senior agent)

Cairo - Egypt

  • 1
  • 110
Skills
  • Arabic
  • Audit
  • Customer Relationship Management
  • English
  • Enterprise Fixed scheduling and forecasting
  • Internet
  • Microsoft Excel
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft SharePoint
  • Microsoft Word
  • Minitab
  • Project Team Skills
  • SPSS
  • team player
  • time management
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