YAT Learning Center

Receiving and processing customer requests. Answering calls from Customers. Successful candidate should be able to handle all customers inquiries received timely and professionally. Ensure customers satisfaction. Greet and welcome customers as soon as they arrive at the showroom (decency is needed) Register all data related to the customers as per the template Understand the needs of customers and direct them to the appropriate person sales/ customer service Collect survey data of the customers at the showroom included in the survey form Raise alarm if any survey gives an indication of customer dissatisfaction and make sure that it is directed to the right channels Answer, screen, and forward incoming phone/mobile calls Provide accurate information in –person and via phone Receive, sort and distribute daily mails, deliveries (if any). Ensure reception area is tidy and presentable with all necessary materials Able to analyze the data collected through the reception

Employment Type
Full time
Job Role / Function
Customer Service
Career Level
Entry Level
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